Comments on: Apple threatens MobileMe customers with an additional 60 free days of service – haven’t we all suffered enough? http://macenstein.com/default/2008/08/apple-threatens-to-extend-mobileme-for-an-additional-60-days-havent-we-all-suffered-enough/ Mac news and rumors dug up on the web and sewn into and unholy monster Sat, 11 Feb 2012 19:47:13 +0000 hourly 1 http://wordpress.org/?v=3.2.1 By: manuel http://macenstein.com/default/2008/08/apple-threatens-to-extend-mobileme-for-an-additional-60-days-havent-we-all-suffered-enough/comment-page-1/#comment-159367 manuel Thu, 21 Aug 2008 00:07:34 +0000 http://macenstein.com/default/?p=1574#comment-159367 My lost .mac mail boxes got restored within 1 week. It's been working quite well since beside a few stalls when updating galleries with iphoto... What's the fuzz about? Could someone explain why they keep repeating mobileme is not working? Until now in many forum when that question is asked... no answer... My lost .mac mail boxes got restored within 1 week. It’s been working quite well since beside a few stalls when updating galleries with iphoto…

What’s the fuzz about? Could someone explain why they keep repeating mobileme is not working? Until now in many forum when that question is asked… no answer…

]]> By: odin http://macenstein.com/default/2008/08/apple-threatens-to-extend-mobileme-for-an-additional-60-days-havent-we-all-suffered-enough/comment-page-1/#comment-159344 odin Wed, 20 Aug 2008 03:10:49 +0000 http://macenstein.com/default/?p=1574#comment-159344 I think the MobileMe name is the problem. Nothing with that bad of a branding could ever possibly work right. I think the MobileMe name is the problem. Nothing with that bad of a branding could ever possibly work right.

]]> By: ookami http://macenstein.com/default/2008/08/apple-threatens-to-extend-mobileme-for-an-additional-60-days-havent-we-all-suffered-enough/comment-page-1/#comment-159319 ookami Tue, 19 Aug 2008 12:39:29 +0000 http://macenstein.com/default/?p=1574#comment-159319 hear! hear! ... also I have had no problem with mobileme what so ever *yay! hear! hear!

… also I have had no problem with mobileme what so ever *yay!

]]> By: Rick Andrade http://macenstein.com/default/2008/08/apple-threatens-to-extend-mobileme-for-an-additional-60-days-havent-we-all-suffered-enough/comment-page-1/#comment-159317 Rick Andrade Tue, 19 Aug 2008 11:57:16 +0000 http://macenstein.com/default/?p=1574#comment-159317 I don't think that Macenstein's coverage is tedious. I get upset every time I rely on a service that I payed A LOT OF MONEY for and cannot get my mail. Now, I realize that I am a recent convert to Apple's camp, but as a computer engineer who started off with a Mac, then their wireless router, then graduated to a first generation iPhone, I really think that their products and services are first rate. I am annoyed though when I cannot get my basic e-mail service to function. At this point, it is not a question of push mail or pull mail, i just want reliable mail, period. I understand "The Steve" is concerned... and no doubt he is, but for him to get personally involved to stand up a tiger team to handle this.debacle. then for the tiger team to stumble so badly, is quite sad. Preferably, I would have liked a huge link to be easy to find right off the Apple main site for those with MobileMe issues. Finding the links to get a service chat to start, multiple hour waits for that chat (whose times constantly reset) make me want to pull my hair out. I know that Apple is not Microsoft as evidenced by the fact that they did not tell us to lump it... another case of "too sad my lad". I believe they are trying to help solve this.... and this additional 2 months of service says to me "your business is important... please stick around a little longer while we iron this bug out". I am inclined to stick with them. Oh, and I want to thank Macenstein for keeping us informed. If you notice, his comments are not pure facts and news releases. he actually puts some thought behind what he believes is happening and could happen. If this was a Microsoft problem, I would be waiting for ice crystals to form in Hell before they provided any help at all. I don’t think that Macenstein’s coverage is tedious. I get upset every time I rely on a service that I payed A LOT OF MONEY for and cannot get my mail. Now, I realize that I am a recent convert to Apple’s camp, but as a computer engineer who started off with a Mac, then their wireless router, then graduated to a first generation iPhone, I really think that their products and services are first rate. I am annoyed though when I cannot get my basic e-mail service to function. At this point, it is not a question of push mail or pull mail, i just want reliable mail, period.

I understand “The Steve” is concerned… and no doubt he is, but for him to get personally involved to stand up a tiger team to handle this.debacle. then for the tiger team to stumble so badly, is quite sad. Preferably, I would have liked a huge link to be easy to find right off the Apple main site for those with MobileMe issues. Finding the links to get a service chat to start, multiple hour waits for that chat (whose times constantly reset) make me want to pull my hair out.

I know that Apple is not Microsoft as evidenced by the fact that they did not tell us to lump it… another case of “too sad my lad”. I believe they are trying to help solve this…. and this additional 2 months of service says to me “your business is important… please stick around a little longer while we iron this bug out”. I am inclined to stick with them. Oh, and I want to thank Macenstein for keeping us informed. If you notice, his comments are not pure facts and news releases. he actually puts some thought behind what he believes is happening and could happen.

If this was a Microsoft problem, I would be waiting for ice crystals to form in Hell before they provided any help at all.

]]> By: Grawlix http://macenstein.com/default/2008/08/apple-threatens-to-extend-mobileme-for-an-additional-60-days-havent-we-all-suffered-enough/comment-page-1/#comment-159314 Grawlix Tue, 19 Aug 2008 07:03:05 +0000 http://macenstein.com/default/?p=1574#comment-159314 Macenstien's incessant bleating about MobileMe is beyond tedious. Apple very rarely screws up. In this case: a) they have. b) they have acknowledged it. c) they are ensuring that the bedding-in period is without charge to their users by extending memberships by three months (John Gruber estimates the cost at $25 million). Steve Jobs at least has the courage to take a risk and build out new and innovative services. I would much rather endure a rocky start on the journey to an exciting new destination than not take the journey at all. Regards, %$#@! Macenstien’s incessant bleating about MobileMe is beyond tedious.

Apple very rarely screws up. In this case:
a) they have.
b) they have acknowledged it.
c) they are ensuring that the bedding-in period is without charge to their users by extending memberships by three months (John Gruber estimates the cost at $25 million).

Steve Jobs at least has the courage to take a risk and build out new and innovative services. I would much rather endure a rocky start on the journey to an exciting new destination than not take the journey at all.

Regards,
%$#@!

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