Comments on: If your iPhone 3G has lost all its data and your 3rd party apps crash on launch, clap your hands!

By: Shelby

Shelby — Thu, 25 Jun 2009 23:16:59 +0000

HELP!!!! A apple rep told me today that my problem is not a problem it’s just how it works BS!!! My husband and I both got the new iPhone 3g s. We brought them home and backed up all the data on our 3g. I called AT&T told them of the change, gave them the new IMEI numbers for each phone number, they told me all I had to do was put our sim cards in the new 3gs and activate the phone which will sync all apps, data in the apps and so on. I asked 3 times if I was going to lose ANY app data or anything for that matter and was told no! So I plugged my new phone in followed the instructions and all went well, so I thought. All my apps were there but all app data GONE! Games that my husband spent 2 months getting to level 100 were all lost apps were launching like they were brand new. I had a year of fertility & cancer data that I would share with my Dr ALL GONE! someone help! Two days prior I upgraded to 3.0 on old phones with no lost data & no problems what so ever. I’ve called AT&T & Apple and they tell me “they just don’t know” told me restore from backup should work? I DIDNT and I know it should bcs I have friends that had no problem. Someone tell me what to do..

By: Martin Moeller

Martin Moeller — Sun, 24 Aug 2008 14:39:56 +0000

Before 2.0.2 my iPod Touch would crash any time I updated an appstore app and occasionally already in the backup state.

I must be one of the luckier ones because after updating to 2.0.2 I have updated 8-9 apps and installed 3-4 extra and not had any problems yet.

This *is* with a clean slate as starting point, reboot of iPod Touch before and after most iTunes syncs and after some hellish weeks in 2.0.1 land where my iPod didn’t last much more than a day or two at best. That was before I suspected the updating of apps to be the problem, though.

As long as iTunes is far, far away from my iPod Touch, all is well — and apparently with 2.0.2 in my case, iTunes is OK again.

I have deliberately set iTunes to not sync automatically *ever*. I manually back up when I feel like it. This has worked well for me, but may not be the cure for everyone.
It probably isn’t, given the many variants of issues there seems to be….

Just thought I’d mention it. You can see my frustrated tweets on twitter and the sigh of relieft this weekend when the updates did not crash my iPod, if you care to. Twitter name: martinm_76

By: Ethan

Ethan — Sun, 24 Aug 2008 07:16:55 +0000

*Claps hands*. Well, with my iPod Touch anyway.

By: Joe

Joe — Sat, 23 Aug 2008 04:07:52 +0000

I have a black 16gig iPhone 3G and haven’t had many issues at all. Occasionally it needs a reboot when apps crash, but once the apple screen does it’s thing, everything is good. Thank God. Hopefully this post doesn’t jinx me and make my iphone die. The only thing I hate is when Apps update and they forget everything I’ve save on them. That is why YouNote sucks!

By: digiprod

digiprod — Sat, 23 Aug 2008 00:11:21 +0000

Can I clap about 38 times and for 4 iPhone 3Gs that I have had. Correct I am on iPhone 3G number four. Syncing with three different Macs and four different accounts.

Welcome to MY world! Some may remember me from your “Where the #$%@ is the iPhone 2.0.1 firmware?!” post where I reported all my problems with my iPhone 3G crashing like a long gaming session of Paradise City.

Some of your readers gave me a hard time as if I was making it up (..cough. cough.. Lane..) and we had a bit of a back and forth in the comments where basically I was told it was somehow my fault and there was nothing wrong with the new iPhone 3G.

Well I am on my 4th iPhone 3G now and the apps crashing and iPhone 3G needing restores is not nearly over yet.

In fact, I now have a senior support engineer from AppleCare as my personal daily call or email for the last two weeks. I have an Executive Relations Director who now calls me by first name trying like hell to get to the bottom of the problems. Apparently, Steve Jobs does read his email. I am now one of the people giving them daily feedback, we talk often.

So I guess the problems with iTunes, iPhone 3G and the 2.0.2 firmware DOES exists and it is NOT just 3G reception problems. Quitting apps and iPhone crashes are way more common than first realized. My girlfriend’s iPhone 3G also has crashed.

The good point here is that Apple is trying very hard to fix these problems and it IS a big priority. They have already spent many many hours with me.

By: Max

Max — Fri, 22 Aug 2008 15:38:15 +0000

I’ve had no problem with my 3G so far, and it’s jailbroken on 2.0.1 and I have some stuff like SSH and Scrobbler running in the background. Just sounds like bad luck for some people.

By: Paul

Paul — Fri, 22 Aug 2008 13:03:25 +0000

I too have very little trouble with my 16GB model. This was my first iPhone and so I didn’t do any migrations or restores from another iPhone. I still wonder if that’s what is causing a majority the wonky behavior for people. I also haven’t downloaded very many AppStore apps- just a handful of the popular ones (including NetShare!!!).

By: Alan

Alan — Fri, 22 Aug 2008 03:16:07 +0000

CLAP CLAP. So far I have had 2 full restores on each update. after 2.0.2 I had it loose its mind. Was listening to iPod function on 3G phone, but one song would not play. I reboot and then no video, no audio found, but only had 5GB free on a 16GB phone. Restore again. Damn

By: Richard

Richard — Fri, 22 Aug 2008 02:10:23 +0000

Doc:
I have this vision if you and the Bride of Macenstein holding your daughters head back racing for the car, not talking about which hospital to goto or how you can sue, but debating the need for another iPhone in the family!

Glad to hear she it going ok, I think id loose the plot if it happened to my 3 year old..

By: Matt C

Matt C — Fri, 22 Aug 2008 01:56:06 +0000

Hey, I emailed you a screenshot of my Nokia e65 a few weeks ago and said I was waiting for 32gb… I caved, got a 16gb white. I’m glad I did.

I’m not having any issues!