MediaTemple blows

March 1, 2009 by Dr. Macenstein
Filed under: You Bet I'm Pissed 

Our site has been more or less down all weekend, and we have no idea when it will be back up on a regular basis. Sorry.
[UPDATE:] down for 50 hours now…
[UPDATE 2:] I think we are up. slow, but up. Not sure it is for real yet, so if we come and go, forgive us.

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Comments

12 Comments on MediaTemple blows

  1. Paul on Mon, 2nd Mar 2009 9:29 am
  2. What kind of requirements for hosting do you have? I have a virtual server with resources available. Shoot me an email.

  3. Nathaniel on Mon, 2nd Mar 2009 9:46 am
  4. I’d suggest Slicehost, Had them for over a year now with zero downtime. Shoot me an email if you need help setting it up.

  5. Chris on Mon, 2nd Mar 2009 9:52 am
  6. Snap, if you need a hand with any code- Happy to help keep Macenstein running!

  7. Owain on Mon, 2nd Mar 2009 9:59 am
  8. I used MediaTemple once. Thoroughly unimpressed by both their technical service and their customer support. I ran back to my previous host as soon as my yearly deal expired.

  9. weston on Mon, 2nd Mar 2009 11:43 am
  10. Media temple is a good host. No webhost can give you 100 percent uptime. It just isn’t possible. I think that they do a great job and i am real happy with them.

  11. Mark on Mon, 2nd Mar 2009 4:11 pm
  12. I’ll throw another vote in there for MediaTemple being no good. Their customer support robot (a live person cutting and pasting generic responses is still a robot) may be quick, but I’ve had latency issues since I signed up there. And their supposed efforts to do something about it have never resulted in the slightest change in performance.

    I just don’t want to bother moving again to find the same problems elsewhere.

  13. Gussy on Mon, 2nd Mar 2009 5:48 pm
  14. I have had minimal problems with asmallorange. Uptime seems to be good most of the time. Responses are with a human, and fast. They rock for me. Been with them for about 2 years.

  15. Matt on Mon, 2nd Mar 2009 6:31 pm
  16. We use LiquidWeb. Great tech support, month to month contracts so you can wasily grow at your own pace…

  17. Jon on Mon, 2nd Mar 2009 9:38 pm
  18. No place should keep you down for 50 hours, regardless of anything. Try GoDaddy, even on just their shared platform I’ve never had noticeable downtime.

  19. Ulf on Mon, 2nd Mar 2009 9:43 pm
  20. OK, they’re in Germany ;-) But Hetzner (www.hetzner.de) is awesome, absolutely no problems so far.

  21. Smashing Themes on Sun, 13th Sep 2009 2:05 pm
  22. Their grid service is the epic failure. Almost every weekend, they went down for hours. They mark the incident solved even without fixing the errors completely and keep telling lies that the problem is fixed for good.

    All those sites sticking the “In partnership with Media Temple” made me buy their grid service and I deeply regret it now. Those sites which stick those badges should be ashamed because they are helping MT in getting more customer which they don’t deserve!

  23. Jessica Sideways on Tue, 20th Oct 2009 6:48 pm
  24. I would suggest A Small Orange, hun - they have treated me right and been a much faster host than mediatemple has ever been.

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