Comments on: Palm owners complain about defects, cheap construction, Oreos

By: Michael

Michael — Mon, 13 Jul 2009 22:09:08 +0000

Let me start by saying I completely love Apple. I purchased a macbook about a year ago and use it everyday. Logic is my best friend being a music major. I owned an ipod nano, traded up for a touch, then it got stolen. At the same time I wanted to switch from verizon to at&t so I could get an iphone to replace my stolen touch. Then I hear about the palm pre. It was a hard descision but I went pre once I heard it could sync with itunes. Also at&t doesnt have great service in my area and there plan was more expensive than sprint’s, plus I get a discount for sprint through my job.

Getting to the point, I know there has been many negative things posted about the pre, but i don’t agree with all of them. Yes it takes forever to turn on, yes it chews through battery, yes the original software on the phone doesnt include an alarm clock, but I have not had one problem with programs crashing, squeaky keyboards or seperating halves.

The OS seems stable to me, I can listen to music, use sprint navigation, and send and recieve phone calls seamlessly while Im driving all integrated through my car radio without any programs crashing.

The phone definately needs some work as far as design, and I am unpatiently waiting for an update so I can record video but overall I am happy with my palm pre.

Is it an iphone killer? No not by any means. I think they are both great phones and if iphone wasn’t exclusive to at&t I definately would have gone for one.

Long time reader first time writer.

By: KenseiDave

KenseiDave — Tue, 07 Jul 2009 07:34:08 +0000

Yeah I had the same issue with iPhone 3G after 6 separate phone with dead and stuck pixels i settled with one with a decent screen.

Also the bezel is pulling away from the foam between it and the glass screen (so I have hug light leakage on the left hand side and the bezel has pulled away from the back plate so there is a gap there at the top left hand corner too.

Apple was good on all of them, replaced each one but crappy quality control. But I guess they can’t check every screen and unit.

By: Partners in Grime

Partners in Grime — Sun, 05 Jul 2009 00:05:32 +0000

PREhistoric.

By: James

James — Fri, 03 Jul 2009 21:48:19 +0000

Perhaps I’ve just gotten lucky, but I used to be the ultimate early adopter, and I never had issues with my first gen Apple stuff. Then again, I remember the great iMac G5 logic board recall of 2005-that first rev was a disaster (I didn’t own one of those).

I suspect some of you are right on, and the next rev of the Pre will be a lot better. It still won’t beat my iPhone/Mac combo though. Once again, for me, Apple’s stuff trumps the rest because of the user experience. If only everything in life were so easy.

By: SkippyThorson

SkippyThorson — Fri, 03 Jul 2009 12:27:17 +0000

Well, after just under a year and a half with my first iPhone, the black plastic bottom creaks and clicks when pressed on the back where it meets the metal. The metal body is also not flush with the chrome where it meets with the plastic – which is flush oddly enough.

Needless to say, these issues are petty to me as the iPhone itself works flawlessly. Even more petty than the Pre’s whole ‘falling apart’ issues.

By: darrell

darrell — Thu, 02 Jul 2009 13:34:44 +0000

no. what we’re seeing here is the same thing that we’ve experienced for years.

a single product sells well, defects are reported and since there isn’t a wash of others in the product line, it gets a huge amount of attention.

this happened with white MacBook case discoloring, the 5th Gen iPod and 1st Gen iPod nano scratches, even the Zune’s Y2K9 glitch. you don’t hear about defects with DeLL inspiron because there are so many different types, or broken cases with the samsung yepp because not enough people own them.

the Pre isn’t defective. it’s selling well and enthusiasts are reporting isolated defects. message boards + a few unhappy owners = a recipe for FUD.

By: Matt

Matt — Thu, 02 Jul 2009 13:25:56 +0000

The only problem i have had was with my iTouch (1st gen) the nice shiny silver back was very prone to scratching . i mean lay it on my nice clean desk and it would scratch. The first day i had it i ran to the apple store to get a rubber case.

As for cracks and over heating. my 3Gs is rock solid and warming my pocket right now. (not really)

The interface to a Mac/Windows computer. it is bar none the most user friendly out there.

By: Billy Boyd Cape

Billy Boyd Cape — Thu, 02 Jul 2009 13:11:14 +0000

Lesson here is. Don’t get 1st gens anything.

The lesson is that by fact the pre is not better than the iPhone.
Yes that is the saddened truth.

By: Matt Davis

Matt Davis — Thu, 02 Jul 2009 10:31:31 +0000

pff. the pre is called the pre because its a PRE-iPhone experience…

By: Dave-O

Dave-O — Thu, 02 Jul 2009 07:52:12 +0000

When my brother worked at Motorola, he told me a story about the design guys proposing a thinner design that would have been prone to scratches. “It’s not like people are going to put them in their pockets with their keys, right?” Seriously, someone had to point out that their phones are supposed to go out into the world.

The one report of the discolored iPhone is clearly a defective unit (and stuck pixels on LCDs is not unique to the iPhone), these Pre problems sound like design defects.